The second-hand marketplace Members Express Displeasure About Sizing Modifications

Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.

This online marketplace has updated its measurement guidelines for women's and children's clothes without notifying all users about the change.

Social Media Response

Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.

The company said the revised method more closely matches comparable marketplaces.

The platform has recommended to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.

Measurement Approach Changes

Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The new system has a letter and a range such as S/UK 8-10.

For certain items, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.

Shopper Stories

Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Stephanie Gallen, based in Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.

Necessary Adjustments

Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.

Service Background

The app has more than 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options following member complaints.